Browse our frequently asked questions and, as always, please feel free to call us.
When should I schedule a maintenance call?
Schedule a maintenance service call before the heating season starts. If there are any problems with your system, it's better to find out before it's freezing outside! Do the same for your cooling system before sweltering season begins. Our maintenance customers always receive priority service during peak heating and cooling seasons.
Why should I care about load calculations?
It's simple: an under-sized system can reduce the comfort of your home, use more energy, and not last as long as a properly sized system. An over-sized system will cost more than you need to spend and may contribute to moisture-related problems down the line.
Why is humidity important?
To achieve a healthy home it is essential to maintain the proper level of humidity – too much moisture in the air can lead to the growth of mold and harmful bacteria, too little allows particles to remain airborne and can lead to increased instances of illness. A trained IAQ professional can measure the level of humidity in your home and make recommendations for the right system to regulate it.
What does an air cleaner do?
At its most basic level, an air cleaner filters out the particles that cause irritation, such as pollen, spores, dust, and other contaminates. In order for any air cleaner to work correctly, the particles need to pass through it. Hence, if the particles are not in the air stream (for example, dust on furniture), an air cleaner won't remove them. However, a good air cleaner will:
- Remove allergy-causing particles that pass through it.
- Perform well consistently.
- Be economical to maintain.
- Handle a large volume of air efficiently.
When should I replace my filters?
Check filters regularly and clean or replace them when needed. Your HVAC technician will tell you how often that's likely to be based on the manufacturer's recommendations and local air quality conditions.